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Way to go, Kim Hatchell, sales manager at Galloway & Moseley in Sumter, SC.
Charge more, then pay more to solve your problems.
Me, and my cousins, make up much of the earth's crust.
Ready to expand your horizons? No matter what you consider your traditional market to be, it’s easier than ever before to reach beyond geographic boundaries and...
It doesn't happen by chance.
You want to spend what on her 25th anniversary present? And that new 911 Turbo Carrera in the parking lot was how much? To the man...
The check never cleared.
Industry giant launches international publication for its customers.
Try this exercise to improve your staff's self-presentation.
Make yourself a solution-oriented partner to the customer.
Instead of having a jewelry designer come in and do a trunk show, have it last a week or even more and call it a “residency,”...
How to offer — and not offer — customer service was one of the lessons.
They can derail any sale if you’re not careful.
Remember that stress isn't necessarily a bad thing.
The selling price, and ultimately the margin and profit you make from a piece of jewelry, can be a cause of angst for many jewelers. Bottom...
See what the Brain Squad says about taking time off.
Jewelers share the different meanings of their chosen paths.
July 2-8 MERCHANDISING Move your birthstone display to a more prominent spot to remind your clients of this fun tradition. This should become a periodic exercise...
Should he report the theft to the police and risk losing an important friendship?
The bridal market is great. The brides have come back to the basics with Imperial Pearl strands in traditional white and colors. Yes, pearls are back...
De Beers aims to steer public opinion with Lightbox line.
Necklaces are jewelry’s most elegant embrace.
The dog days are officially upon us; so why not get tight with the dog owners in your market?
Use these cool products to help close more deals this month.
Florida store owner turned her childhood love of bling into a job as a bench jeweler.