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A Positive Take on Vegas, Questions, Concerns and More of Your Letters from July

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Am I Okay?

Something I wish I could wrap my brain around more is finding a barometer for how we are doing as a company. Sure, I can look at reports and attempt to judge our level of success, but it’s still so hard to know if we are really just surviving or if we are thriving. I suppose every store is different, so it’s difficult to compare. I still spend many conversations with owner friends lost in “how is your store doing” conversations. Elizabeth Kittell, Pretty In Patina, Omaha, NE

What happens in Vegas

The biggest thing I thought happened at the JCK Show was the De Beers Lightbox announcement [that De Beers will sell lab-created diamonds]. Is it good? Is it bad? I think this needs a lot of research before the line is on the streets in September. David Dumas, Diamonds & Gold Int., St. Louis Park, MN

Lots of newness in Vegas this year. It’s been several years since I’ve had a refreshing feeling coming home from the trade shows, and it was nice to feel that again. Marc Majors, Sam L. Majors, Midland, TX

Adapt or Die

Remember folks, things change. Move, adapt, learn, and be flexible, or you end up like the coal miners, buggy whip makers and sealing wax makers: Dead! Stephen Ware, Ware Designs, Lafayette, CA

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My Three Things

I am terrified that I won’t be able to recognize a lab-created diamond in comparison to a natural diamond.

I am embarrassed by some of the poor quality merchandise people bring in for repair.

I am amazed at the watches brought in for repair or batteries that are purchased online that are overpriced and poor quality. Jim Greenfield, Spritz Jewelers, Champaign, IL

Over the years, INSTORE has won 80 international journalism awards for its publication and website. Contact INSTORE's editors at [email protected].

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Wilkerson Testimonials

Downsizing? Wilkerson Is Here to Help

Orin Mazzoni, Jr., the owner of Orin Jewelers in Garden City and Northville, Michigan, decided it was time to downsize. With two locations and an eye on the future, Mazzoni asked Wilkerson to take the lead on closing the Garden City store. Mazzoni met Wilkerson’s Rick Hayes some years back, he says, and once he made up his mind to consolidate, he and Hayes “set up a timeline” for the sale. Despite the pandemic, Mazzoni says the everything went smoothly. “Many days, we had lines of people waiting to get in,” he says, adding that Wilkerson’s professionalism made it all worthwhile. “Whenever you do an event like this, you think, ‘I’ve been doing this my whole life. Do I really need to pay someone to do it for me?’ But then I realized, these guys are the pros and we need to move forward with them.”

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