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Say This to Make a Point to a Sensitive Employee

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Say This to Make a Point to a Sensitive Employee

What I like about your (idea, work, behavior) is ______. What would make me like it even more is _______.

When to say it? When you’re dealing with a particularly sensitive employee and you want to keep the interaction positive.

How to say it?Give meaningful, specific examples of what you like, and explain why. Then deliver the follow-up (“What would make me like it even more … “) which will come across as encouragement.


Source: Caroline Webb, author of How To Have A Good Day: Harness The Power Of Behavioral Science To Transform Your Working Life

 

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This article originally appeared in the February 2017 edition of INSTORE.

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Wilkerson Testimonials

Retirement Made Easy with Wilkerson

The store was a landmark in Topeka, Kansas, but after 80 years in business, it was time for Briman’s Leading Jewelers to close up shop. Third generation jeweler and owner Rob Briman says the decision wasn’t easy, but the sale that followed was — all thanks to Wilkerson. Briman had decided a year prior to the summer 2020 sale that he wanted to retire. With a pandemic in full force, he had plenty of questions and concerns. “We had no real way to know if we were going to be successful or have a failure on our hands,” says Briman. “We didn’t know what to expect.” But with Wilkerson in charge, the experience was “fantastic” and now there’s plenty of time for relaxing and enjoying a more secure retirement. “I would recommend Wilkerson to any retailer considering a going-out-of-business sale,” says Briman. “They’ll help you reach your financial goal. Our experience was a tremendous success.”

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Say This to Make a Point to a Sensitive Employee

mm

Published

on

Say This to Make a Point to a Sensitive Employee

What I like about your (idea, work, behavior) is ______. What would make me like it even more is _______.

When to say it? When you’re dealing with a particularly sensitive employee and you want to keep the interaction positive.

How to say it?Give meaningful, specific examples of what you like, and explain why. Then deliver the follow-up (“What would make me like it even more … “) which will come across as encouragement.


Source: Caroline Webb, author of How To Have A Good Day: Harness The Power Of Behavioral Science To Transform Your Working Life

Advertisement

 

This article originally appeared in the February 2017 edition of INSTORE.

Continue Reading
Advertisement

SPONSORED VIDEO

Wilkerson Testimonials

Retirement Made Easy with Wilkerson

The store was a landmark in Topeka, Kansas, but after 80 years in business, it was time for Briman’s Leading Jewelers to close up shop. Third generation jeweler and owner Rob Briman says the decision wasn’t easy, but the sale that followed was — all thanks to Wilkerson. Briman had decided a year prior to the summer 2020 sale that he wanted to retire. With a pandemic in full force, he had plenty of questions and concerns. “We had no real way to know if we were going to be successful or have a failure on our hands,” says Briman. “We didn’t know what to expect.” But with Wilkerson in charge, the experience was “fantastic” and now there’s plenty of time for relaxing and enjoying a more secure retirement. “I would recommend Wilkerson to any retailer considering a going-out-of-business sale,” says Briman. “They’ll help you reach your financial goal. Our experience was a tremendous success.”

Promoted Headlines

Most Popular