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True Tales

True Stories of Customers Who Really Pressed Their Luck

“You want me to do … what???”

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True Stories of Customers Who Really Pressed Their Luck

I had a customer call and ask about a product that we don’t carry. I nicely gave them the contact information to get that product. Well, she asked if I could call and find out about the product …

Provided anonymously to INSTORE’s Big Survey

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Looking for a Seamless Sale? Call Wilkerson

After almost 60 years in business, Breakiron Jewelers in Erie, Pennsylvania, was closing its doors. And the store’s owner, Linda Breakiron, was ready for it. She had run the store as its sole owner since the beginning of the millennium and was looking forward to a change. Of course, she called Wilkerson. Breakiron talked to other jewelers who had used Wilkerson and was satisfied with their response. “They always had positive feedback,” she recalls. With the sales, marketing and even additional inventory that Wilkerson provided, Breakiron insists she could never have accomplished her going-out-of-business sale without Wilkerson’s help. She’s now ready for the journey ahead, but looking back, she’d be sure to recommend Wilkerson. “They just made the whole process very seamless.”

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