Two-Time Winner When it was time to close its doors, Cranstoun Court Jewellers of Sun City, Arizona chose Wilkerson to handle its liquidation...
Steph Farber with his wife and co-owner, Phyllis Harrison A Tacoma jeweler celebrates overlooked community achievers with awards carved in beautiful stone This article originally appeared...
Sofia Kaman Sofia Kaman Fine Jewels, Venice Beach, CA Since 2001, Los Angeles designer Sofia Kaman has been creating her unique line of fine jewelry known...
David Behrens is caught between the conflicting demands of his niece, her ex-boyfriend and his understanding of what is the right thing to do. Which path...
Patra Pakieser Alletti Jewelry, Omaha, NE Patra Pakieser found her creative outlet in silversmithing while completing her MBA and studying construction engineering. She turned her hobby...
Social media gave everyone a bullhorn … which is a problem when an employee uses it to disparage a client. BY KATE PETERSON This article originally...
Jorge Adeler Adeler Jewelers, Great Falls, VA Jorge Adeler built his reputation for creative and exquisite design, showcasing unique stones, exotic pearls and ancient coins, for...
Two men, two expensive engagement rings but only one woman. What should the jeweler caught in between do? BY KATE PETERSON This article originally appeared in...
RONNIE AGAMI Universal Diamonds, Atlanta, GA Ronnie Agami, principal with Universal Diamonds in Atlanta, was born into the jewelry industry and has never left. Universal Diamonds...
Dave Rabellino Artful Eye Jewelers, Prescott, AZ Dave Rabellino is an award-winning designer and goldsmith, a skilled woodworker, carpenter and restorer of classic cars. He has...
Although the scope of Alethe Fatherley’s caring may sometimes seem as deep and wide as the ocean, what she cares most about these days is simply...
Randy Lawrence’s top salesman has just dropped a bombshell: He is planning to undergo gender-reassignment surgery and return to the store as a woman. In this...
In a store where everyone is paid well, the extra-large bonuses paid to the sales team are causing tensions. What should owner Graham Sullivan do to...
Faced with a mass exodus of unhappy staff, Ben Scott seems to have only one option if he is to save his business … fire his...
David Iler Alchemy, Portland, OR David Iler, a custom jeweler, goldsmith and stone-setter known for platinum casting, spends part of his days leaning over a counter...
The local fire department is demanding Steve Rodriguez surrender a key to his downtown jewelry store to meet city codes. Should he fight this government “intrusion”...
Kate Pearce Pearce Jewelers, West Lebanon, NH Kate and Fred Pearce, owners of Pearce Jewelers, have been a design team since their student days in the...
A nasty dent in an employee’s car seems to implicate one of Wilton’s Diamonds’ best customers. How should manager Drew Wilton handle the situation? B Y K...
Inflated diamond reports? Husbands do it too. How should the staff at Winter & Sons explain a price difference to a customer? B Y K A T...
The Case of the High Society Hit & Run The nasty dent in an employee’s car suggests one of Wilton’s Diamonds’ best customers may have just...
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