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Jewelers Mutual Group Opens JM University Access to Entire Industry

Online resource provides safety and security education.

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(PRESS RELEASE) NEENAH, WI — As the COVID-19 crisis continues, Jewelers Mutual Group is continuing its efforts to help keep jewelry businesses safe and secure.

Effective immediately, its safety and security education that was once reserved for only policyholders is now available to everyone. The online learning platform known as JM University features a variety of structured courses for both jewelry business owners and managers, as well as sales staff.

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“Jewelers are still at high risk even though their operations are temporarily shut down or changed,” said Larry Spicer, Jewelers Mutual vice president of Loss Prevention and Risk Management Services. “This is a great opportunity to brush up on best practices.”

Each of the 10 courses offered focuses on a different area. Two of the most popular are Selling with Security, which provides education on preventing theft and how to stay safe during a robbery, and Danger on the Road, which is tailored to traveling salespeople. There’s also a course on cybersecurity that is beneficial to anyone working from home or engaging in e-commerce.

More than 1,000 businesses use JM University as part of their annual training and new hire orientation. Managers can assign specific courses to staff and monitor their progress. Many of the courses have built-in quiz modules to reinforce the learning and provide a feedback loop if more attention is needed on a topic.

“Offering complimentary access to our resources is the right thing to do,” Spicer said. “For the past month we’ve focused on extending services to our policyholders, but we also remain dedicated to supporting the entire jewelry industry as we navigate this uncertain time. Together, we’ll get through this.”

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Visit www.jmuniversity.com to log in as an existing user or register to create an account.

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Moving Up — Not Out — with Wilkerson

Trish Parks has always wanted to be in the jewelry business and that passion has fueled her success. The original Corinth Jewelers opened in the Mississippi town of the same name in 2007. This year, Parks moved her business from its original strip mall location to a 10,000-square foot standalone store. To make room for fresh, new merchandise, she asked Wilkerson to organize a moving sale. “What I remember most about the sale is the outpouring excitement and appreciation from our customers,” says Parks. Would she recommend Wilkerson to other jewelers? “I would recommend Wilkerson because they came in, did what they were supposed to and made us all comfortable. And we met our goals.”

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