Happiness in the workplace means better work, more sales and less attrition. Pride. Happiness. Satisfaction. I felt all of these a week ago when my oldest...
This extreme tactic is guaranteed to bring you attention.
Is Online the Enemy? Customers are educating themselves online — maybe they buy, but many are disappointed. Eventually it’ll all balance out. Some things will be...
“I should go to jail for you because … ?” To the client with four EBT cards (all with variations of the same name) trying to buy...
She became visibly angrier and angrier.
Salespeople miss 2.5 buying signals for every sale. Here's how to miss fewer.
Sometimes all it takes is a little push.
A Google study conducted in 2016 showed that traffic was down in retail outlets by 50 percent, but business was up 21 percent overall. How is...
Don’t be afraid to enjoy the good times. Take and share credit where due, while at the same time, don’t beat yourself up, or worse, blame...
Store greeters set shoppers at ease and serve as brand ambassadors.
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