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Podcast Highlight: He Took On a Challenging Custom Job … and Now Wonders How to Finish It

Don’t miss the fifth episode of our hit podcast ‘Over the Counter.’

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IT’S ONE THING to take on a challenging or unusual custom job.

It’s another thing to actually get it done!

In his new “Over the Counter,” fourth-generation jeweler Kyle Bullock of Bullock’s Jewelry in Roswell, NM, tells the stories of inspirational and/or memorable jewelry sales. In this episode, Kyle tells the story one of the most unusual, and meaningful, sales ever made by Jim Saylor of Jim Saylor Jewelers in Kauai, HI.

Saylor has agreed to sketch a custom ring design for a couple who can’t see the design. Now he frantically wonders how to complete the job when his normal planning process — sitting down with the couple and sketching ideas in front of them — won’t work.

Listen to a 47-second excerpt above, or hear the full episode below.


PODCAST EPISODE S1E5: CRUISE CONTROL (15:46 MINUTES)


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SPONSORED VIDEO

Exceeding Every Expectation: How Wilkerson Helped d’Original Jewelers Achieve an Outstanding Retirement Sale

When David Rees decided to retire after 34 years of serving Bellevue, Washington’s Eastside, he and his wife knew their exit from d’Original Jewelers needed to honor their decades-long commitment to customers while meeting their financial goals. Since opening in 1990, David had built a reputation as one of the area’s most trusted names for diamonds, custom jewelry, and repairs. Understanding that a successful retirement sale requires more than just discounting merchandise, David chose Wilkerson to manage his transition. What impressed him most was their attention to detail, particularly in accounting and sales projections. The results far exceeded his expectations — the sale significantly outperformed projections, delivering exceptional financial results that surpassed his retirement goals. “They were always there for support. If we needed anything, they were able to accomplish that,” David shares. For jewelers contemplating retirement, David’s experience demonstrates Wilkerson’s proven ability to deliver outstanding results while providing comprehensive support throughout the entire process. His recommendation? “100% yes.”

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