RALPH VON KOENIGSWALD found a pile of old human bones in Java in the late 1930s. The paleontologist was not a student of human nature, but...
Jeweler Matthew Gross recounts how he became a CAD-CAM convert.IT ALL STARTED IN 2005 with a lecture at Kendall College of Art and Design in Grand...
WHY IT'S TRUE How many times have you bought a book with a colorful cover and a snappy title, only to find it to be a dull...
Tomorrow's jewelers are being formed today LET'S LAUNCH A MISSION for jewelers — we can call it “Operation: Legacy.” The goal of the mission is...
Part 3 of 4: David Brown teaches you to optimize your inventory.
The answer is to create your own store "university" for employees, says Shane Decker.
Laurie Owen tells you how to prepare if economic times get rocky.
If a custom-design ‘model' isn't selling, it's costing you, says David Geller.
Part 2 of 4: David Brown shows how to fill in your planning gaps.
Don’t let that 40-something leave, warns Shane Decker. One of the biggest myths in jewelry retailing is that we win customers for life when they purchase...
Worried about the subprime crisis? Don't be, says Laurie Owen.
Turn the satisfied into the enthusiastic, says David Geller.
Shane Decker offers ways to wow customers with super repair service.
A convicted embezzler tells Laurie Owen how he stole from his employers … and how to stop people like him.
Don't let rising gold costs affect repairs, says David Geller.
Answer 'yes' to every one of these after each sale, says Shane Decker.
Stop wasting money, and start protecting your business with Laurie Owen's quick and easy bill-paying checklist.
Shane Decker explains why diamonds are cheap. (Part 2 of 2)
Hire the right numbers people, says Laurie Owen.
David Geller's tale of two stores highlights the importance of GMROI.
Advertisement