IF YOU’VE SEEN THE JULY ISSUE of INSTORE, you might have noticed our feature on the three words that jewelers would tell their worst customers. Among the responses from our Brain Squad members: “Take a hike,” “Fare thee well” and “Sorry, we’re closed!”
Well, as it turns out, movie titles can also be very fitting for certain customers. Think of these the next time you’re dealing with someone you wish would just go away. (We’ve helpfully arranged them by category.)

Overly Demanding Customers
The Jerk
The Dictator
Mission: Impossible
The World Is Not Enough
Irritating Know-It-All Customers
The Man Who Knew Too Much
Megamind
The Theory of Everything
Customers Who Simply Cannot Be Trusted
Liar Liar
Say Anything
Trolls
Body of Lies
Customers Who, for Various Reasons, You Have a Hard Time Communicating With
Crazy, Stupid, Love.
The Neverending Story
I, Robot
Bat-S**t Crazy Customers
The Grudge
One Flew Over the Cuckoo’s Nest
American Psycho
Rogue One
Specific Customers Mentioned By Name or Profession, Along With Their Most Off-Putting Characteristic/Habit
Jack Reacher
Doctor Strange
Saving Private Ryan
Cool Hand Luke
Customers Intimidated by Jewelry Stores and Terrified By You
The Running Man
Gone in 60 Seconds
Chicken Run
Puss in Boots
The Vanishing
Customers With Bad Breath or Digestive Issues
Don’t Breathe
The Mist
Here Comes the Boom
The Purge
Customers So Profoundly Awful They Can Only Be Referred to By Pronouns
Them
Her
It
Who knew that movies could be so applicable to real life?
This article is an online extra for INSTORE Online.
Retiring? Let Wilkerson Do the Heavy Lifting
Retirement can be a great part of life. As Nanji Singadia puts it, “I want to retire and enjoy my life. I’m 78 now and I just want to take a break.” That said, Nanji decided that the best way to move ahead was to contact the experts at Wilkerson. He chose them because he knew that closing a store is a heavy lift.
To maximize sales and move on to the next, best chapter of his life, he called Wilkerson—but not before asking his industry friends for their opinion. He found that Wilkerson was the company most recommended and says their professionalism, experience and the homework they did before the launch all helped to make his going out of business sale a success. “Wilkerson were working on the sale a month it took place,” he says. “They did a great job.”