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David Squires

Cooling Off

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IT’S THE HOTTEST MONTH of the year, and that means one thing: it’s time to think cool. Yep, it’s Instore’s third annual ?America’s Coolest Stores? awards issue, and we’ve got to say, this particular edition is cooler than a polar bear’s toenails. We’ve got more pages, more pictures, and more revealing insights from our panel of expert judges than ever. (Thanks, guys!) We’re sure you’ll find loads of ideas to improve your store.

We’re even bringing you the true secret of creating a cool store ? which you can find on page Page 54, in a column from Ruth Mellergaard and Keith Kovar of Grid/3, a New York City-based design firm. The secret, in short, is to be yourself. The fact is, there’s nothing less cool than a retailer who’s trying to be something they really aren’t. And there’s nothing more cool than one whose store truly expresses him or herself.

And we’ve come across no store this year that better expresses the owner’s personality than this year’s ?America’s Coolest Store? ? Wattsson & Wattsson Jewelers in Marquette, MI, where the highlight has become veritable tourist attraction, a natural-history museum styled to look like a gold mine. 

Of course, being yourself isn’t exactly a guarantee of cool. (After all, there are a lot of people out there whose true selves are most honestly expressed by watching the World Wrestling Federation in a dirty undershirt while munching on a ham sandwich.)

Come to think of it, maybe there is some possiblity for a wrestling-themed jewelry store. Ambient noise: roars, grunts and howls of pain. Life-sized mannequins of famous wrestlers holding ring displays, threatening customers ?You’re going down!? as they pass. Maybe even a big wrestling ring in the center, where male customers can grapple with the owner to get 10% off their engagement ring purchases.

Insane? You bet! Cool? You know, for some people, it would be. Hey, I’d go there…at least for the free ham sanwitches. 

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Wishing you the very best business …

David Squires

David Squires is the Group Editorial Director of SmartWork Media. He believes that the first role of business media is to inspire readers.

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Newton’s Jewelers in Fort Smith, Ark., was a true institution. But after being at the helm for most of his life, owner (and descendent of the original founder) Kelly Newton decided it was time to retire. He chose Wilkerson to handle the sale. “I’ve known the owners of Wilkerson for a long, long time. I felt at home with them,” he says. The final retirement sale was just a “blast” and the Wilkerson sales team made it so very simple and straightforward, says Newton. Would he recommend Wilkerson to others? Absolutely. “They’ve done incredible work,” says Newton. “They feel like family.”

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