Connect with us

Dave Richardson

Sales Truth: Clients Love Text Messages

mm

Published

on

Why it is true: The first thing most people do when waking up in the morning is check their text messages.

Plan of action: If you want to reach your customer about a critical issue, send him a text message to be seen the very first thing in the morning (and by “critical,” I mean an urgent repair or a special item you have ordered for him). Remarkably, clients will genuinely appreciate your reaching out to them.


Source: David W. Richardson CSP, Jewelry Sales Training International

This article originally appeared in the January 2017 edition of INSTORE.

Advertisement

Continue Reading
Advertisement

SPONSORED VIDEO

Wilkerson Testimonials

Downsizing? Wilkerson Is Here to Help

Orin Mazzoni, Jr., the owner of Orin Jewelers in Garden City and Northville, Michigan, decided it was time to downsize. With two locations and an eye on the future, Mazzoni asked Wilkerson to take the lead on closing the Garden City store. Mazzoni met Wilkerson’s Rick Hayes some years back, he says, and once he made up his mind to consolidate, he and Hayes “set up a timeline” for the sale. Despite the pandemic, Mazzoni says the everything went smoothly. “Many days, we had lines of people waiting to get in,” he says, adding that Wilkerson’s professionalism made it all worthwhile. “Whenever you do an event like this, you think, ‘I’ve been doing this my whole life. Do I really need to pay someone to do it for me?’ But then I realized, these guys are the pros and we need to move forward with them.”

Promoted Headlines

Most Popular