You've got to control your customer flow to have the strongest possible holiday season.
Sure, Gene makes a donation. But is his heart in the right place?
With easier-than-ever technology, there’s absolutely no reason to be afraid of making your own videos.
Who's he actually trying to convince — the potential customer, or himself?
Maybe he or she is already working for you.
Science isn't a strong point for this employee.
Who the heck wants to have a MEETING? Let’s face it, meetings stink. Nobody likes them. I don’t anyway. They’re long and boring, and we rarely...
Gene finds himself knee-deep in jam.
Don't dismiss the idea out of hand.
Quit turning up your nose at lab-grown diamonds. They're ready to play a serious role in your jewelry cases.
Be ready for a new way of thinking.
They have plenty of advantages compared to diamonds, he says.
Increase kindness and respect amongst your team.
But it's hard not to see the downside.
“I wish my team created its own personal trade business.” As an online jewelry store trainer, this is one of the biggest wishes I hear from...
Something tells us that's not a real Rolex, Gene.
The more jargon you use, the more likely you are to alienate customers.
His business habits are catching up with him.
You may not even know that you're doing it.
What exactly does he mean by 'custom,' anyway?
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