Connect with us

All posts tagged "management"

Jimmy Degroot3 years ago

To Really Understand the Jewelry Business, Ask These Questions of the People You Meet

It's easy to learn valuable information while you go about your daily business.
Real Deal3 years ago

When a Client Asked to Swap Her Diamond for a CZ, Did This Retailer Do The Right Thing?

When a jeweler acts according to her conscience, she is sued for breach of confidentiality.
Gene the Jeweler3 years ago

Gene the Jeweler Takes Lots of Vacations — One Each Day, in Fact

But does he understand what 'vacation' means?
Manager's To Do3 years ago

Pledge to Be a Better Boss … and More To-Do’s for January

Jan. 1-6 MARKETING Here it is, your second bite at the Christmas cake, a.k.a. gift-card-redemption season. Ensure you’re stocked with fast sellers and good coffee, and...
Tip Sheet3 years ago

The Best Tips of 2017

THERE’S NO QUALITATIVE way to grade tips. What works at one store, may prove ineffective at another. What represents a fresh approach in one market, may...
Jimmy Degroot3 years ago

What to Do When a Last-Minute Holiday Shopper Still Needs to ‘Think About It’

Because you can't just scream at them, "There's no time left to think!"
Columns3 years ago

Competition Is Absolutely Everywhere Now — and I Refuse to Be a Casualty

“Change I must, or die I will," says store-owner Steve Boudreau.
Gene the Jeweler3 years ago

Gene Explains How to Close a Sale

Wait a minute … does he ever actually close any sales?
Real Deal3 years ago

The Case of the Gold (and Diamond) Digger — We Want Your Thoughts

Here’s what readers are saying so far.
Jimmy Degroot3 years ago

Take These Steps to Let Holiday Shoppers Know They’ve Come to the Right Place

Jimmy DeGroot talks about getting ready for the season.
Do You Or Don't You?3 years ago

Only 1/3 of Jewelers Follow This Key Rule for Training Salespeople

Two-thirds of jewelers still just wing it.
David Brown3 years ago

Start Preparing Early for the Day You (Might) Eventually Sell Your Business

At some point, you’ll likely sell your business. Whether it’s to a family member, a staffer or someone else on the open market, your business needs...
Tip Sheet3 years ago

Celebrate Your Boys in Blue … and More December Tips

Encourage your staff to write positive things that happened during the day.
Gene the Jeweler3 years ago

Gene Reveals a Key Selling Secret … And It’s Truly Awful

This guy just doesn't get it.
Jimmy Degroot3 years ago

Keep Your Customers Coming Back With ‘Store Absolutes’

Jimmy DeGroot talks about making your business memorable.
Gene the Jeweler3 years ago

There’s Something Missing From Gene the Jeweler’s Business … Several Somethings, Actually

He isn't taking an organized tack at all.
Jimmy Degroot3 years ago

Encourage ‘Radical Honesty’ in Your Jewelry Store … And Watch How Quickly Things Improve

Jimmy DeGroot discusses learning from your team.
Manager's To Do3 years ago

Bring in Those Larger Diamonds for the Holidays … and More Business To-Dos for November

Oct 30-Nov 4 VIP SERVICES Fancy your fashion chops? Offer a personal styling service to clients. Simply invite your best customers to come in with the...
Gene the Jeweler3 years ago

Gene the Jeweler Finds Himself in Deep ‘Stuff’ — Literally

You could say this situation stinks.
Do You Or Don't You?3 years ago

Here’s How Brain Squad Jewelers Are Generating Word of Mouth

Do you do anything specific to drive word of mouth? Yes: 54% We encourage young customers to like us on Facebook, give us a review. Older...

Page 5 of 11‹ Previous 1 2 3 456 7 8 9 Next ›Last »