STAYING SUCCESSFUL IN trying economic times requires a shift in thinking from the individual performance to that of the team. Having spent thousands of hours with...
Money isn’t everything but if you don’t pay well enough, everything else you do to inspire your staff will count for naught. If people are nice,...
HIT THAT GLOWING ‘print’ button, it’s time again to see how you measure up against Joe Average?Jeweler. Monthly figures are below. Our highlight category is Fast?Sellers....
Advice for advertising on cable, preparing your team for the holidays, and the best way to tag jewelry. [h3]Target main selling seasons for successful TV advertising[/h3]...
SECOND PART of three-part series: Want to be in the Top 25% for profitability? work on your inventory. There’s simply no escaping GMROI. Learn What it...
David Geller says profit can be found in gold's prices-gone-crazy.
One person can’t do it all. Strive to achieve managerial harmony in your store by ensuring you have four distinct personalities on your staff.
The “that-this” dynamic is effective not only because it acknow-ledges the other person’s perspective but it gives them something concrete and doable to focus on. Can...
How often do you hear the cry among employees: “No one ever talks to me around here?” You know what they’re really saying — that the...
WHY IT’S TRUE With the Internet and other resources, prospective employees are being actively coached on how to present themselves at a job interview. It is imperative...
This new software type can really help you manage.It’s the blazing hot heart of summer and (for many of you) business is pretty durned slow. Want...
CONNIE & V. CROSS JEWELERS, BOSSIER CITY, LA When Connie Thurmond and Verlon Cross decided to join forces in Bossier City, LA, they got the best of...
Zen Jeweler Fine jewelry requires a long-term attitude from its purchasers and wearers. This is bad news, and here’s why. Much of what we do today...
Do gamblers gamble to lose? They don’t think so. But the odds are against them winning. Do jewelers gamble on the belief that their customers are...
Abe Sherman advises accuracy when recording inventory. HOW DOES THE FIGURE for inventory listed in your year-end balance sheet compare with the inventory reports produced by...
WHY IT’S TRUE When looking for a new car, I went to a dealership with a great reputation. But the salesman didn’t seem to know much...
What we know about how you sellTRUTH #4 YOU MAKE MORE SALES BY LISTENING WELL THAN SPEAKING WELL. WHY IT’S TRUE: Many salespeople believe their job is to...
Give us three weeks … we’ll give you a new life SOME OF YOU have no problems motivating yourself. You see a challenge off in the...
Viva Las Vegas … Squad t-shirts … Cool coming RANDOM THOUGHTS: because, after a hectic trip to Las Vegas and back, there’s little time for anything...
It's a tough choice. Do you shoot for superior service, or immediate profits? FROM THE EXECUTIVE EDITOR It's always been a hard call. You read one set...
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