Shane Decker tells you how to close without being pushy, and answers other burning questions from INSTORE readers.
Creating financial forecasts in QuickBooks isn't nearly as hard as most people think, writes David Geller.
Should you negotiate price with your customers?
To fight Internet competitors, start by reconsidering your approach to memo, says David Geller.
This month, Shane Decker tackles questions from Instore's retail readers. Fire away.
Understanding 'cost of goods' is key to determining the health of your business, says David Geller.
The right pay structure makes your sales manager a partner in your business without signing over your shares, says David Geller.
Don't be shy ... bring out your best. Shane Decker offers four reasons you should show everyone a high-ticket item.
Identifying your store's key metrics, and working to raise them, is your ticket to success, says David Geller.
If your salespeople aren't showing your best stuff to every customer, they're letting you down, says Shane Decker.
It's time for maximum motivation. David Geller outlines different commission programs you can use in your store.
If you're having problems finishing repairs on time, says David Geller, it's time to get organized.
Waiting for the holidays to save your bacon ... again? It doesn't have to be this way, says Shane Decker.
Commissions are great, says David Geller. But for maximum motivation, combine your commission program with a 'stretch goal' reward program.
If they don't do this, then you’ve probably got yourself a clerk.
Want to beat the competition this Christmas? David Geller gives you 12 promotional ideas that will help do the trick.
Doing this is anything but an admission of incompetence.
WANT TO MAKE your shop really hum this holiday season? Here’s the steps you need to take. Starting … just about … now! 1. Start now...
Shane Decker identifies the ultimate sales killers.
MALCOLM ALDERTON of ARMS warns you about one thing that can make the holidays go very, very wrong. It’s A Fact. Overbuying for Christmas is the...