It’s becoming something of a tradition for Instore to feature faux products in our May edition. dsafda
Strange stories from the front lines We had a young boy in our store who thought our showcases were tasty. He started at one end, stuck...
?Our decor and presentation leads some people to assume our store is more of a museum than a retail jewelry store. Many times people come in...
One Saturday, a lady came in, marched up to my husband and announced loudly: “I need a pair of big, beautiful gonads. The darker the purple...
“In the End” uncovers a memo to staff that simply could not have been received well. dsa
Itching to get started on implementing the expert tips in this month’s lead story on saving money? Not so fast! In the End brings you the...
Strange Stories From The Front Lines ?We had a customer who wanted a custom-made solid gold necklace made up of dog bones all connected around the...
About eight years ago in March, one of my customers came into my store with the physical assistance of a friend. I had known for some...
I buy and sell estate items. One year I bought a ring from a client, and held it in my office for a long time …...
Kids say the craziest things…the Valentine’s edition OH, INNOCENT YOUTH! As the year’s most romantic holiday approaches, the “In the End” team presents these insights on...
When done correctly, developing sales and training games can help your staff find their true selling potential. Done incorrectly, all sorts of chaos occurs. Here are...
Strange stories from the front lines ?One day, a good customer came in and wanted to talk to us about doing a custom design. She and...
It was getting late in the day at our little trade shop at the end of Miles Street, a dead-end street in an old mill town....
Here’s a bead stringing adventure I had about 15 years ago. A lady walked up to the counter with a zip lock baggie full of brownish-colored...
Do get her diamonds and gold. Do not get her Neil Diamond’s two-disc set, Gold. daw
The right holiday promotion can mean so much for your business. dsa
what type of store owner are you? a fastidious, highly-organized Mrs. Clean? Or are you a Se?or Sloppy, living on the edge but somehow making it...
Strange stories from the front lines “One morning a gentleman phoned to tell me he would like to replace a ring his wife lost. Ring size...
The oddest material I have seen used for jewelry is in Alaska, where some jewelers would sell (and I am not making this up, just reporting...
An elderly woman entered the store and came up to the repair counter to have some beads restrung. (We frequently have seniors come in with zip...
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