Tale End: With Age Comes Wisdom Published in the June 2012 issue We once had an older gentleman point out to us that we don’t sell...
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The Sanity Files: Evangeline Ross How top jewelers keep their cool in a crazy world Published in the May 2012 issue Zachary’s Jewelers, Annapolis, MD...
Tale End: Trust Published in the April 2012 issue “You are the only jeweler I trust in the world! Now that I have spent $15,000...
Tale End: Trust Published in the February 2012 issue We had an older woman come in to buy a new wristwatch. She said she wanted...
Published in the March 2012 issue John Paul Designs, Bend, OR Growing up with an auctioneer father in Wisconsin gave John Paul an appreciation of handcrafted...
The Sanity Files: Mark Loren How top jewelers keep their cool in a crazy world Published in the January 2012 issue Published in the January 2012...
[h3]BIG SALE[/h3]A WOMAN was taking her time browsing through everything at a jewelry store sales event, and said to the sales associate, “My husband is...
SOME TIME AGO, we did a battery and water-seal on a customer’s watch. I don’t recall the particulars, but something happened to displease her, so we...
Love For Sale An out-of-work newlywed took a temporary job in jewelry sales. After three days of intensive training, the sales manager told him to go...
[span class=note]This story is from the August 2011 edition of INSTORE[/span]
SEVERAL MEN ARE in the locker room of the local golf club. A cellular phone on a bench rings and a man engages the hands-free...
[span class=note]This story is from the June 2011 edition of INSTORE[/span]
IT WAS THE DAY OF THE BIG SALE. Rumors of the sale and an advertisement in the local paper were the main reasons for...
[span class=note]This story is from the April 2011 edition of INSTORE[/span]
ROSSI was the manager of an upscale jewelry store in a wealthy section of town and was interviewing Nigel for a recently advertised sales job. Rossi...
[dropcap cap=T]he first store I was associated with was located downtown on a busy street. The shop was located on the second story directly above the...
A woman and her husband are having dinner at an expensive restaurant when she informs him she hired a private detective and she knows all about...
[dropcap cap=A]s we were dressing for a black-tie charity event one evening, we couldn’t find my husband’s bow tie. Crisis! Feeling creative, and struggling with his...
Life outside the store Raimie Weber George Fillmore Goldsmiths & JewelersCanton, CT began my equestrian adventure in the Girl Scouts but didn’t realize my passion until...
