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August 2023

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Do You Or Don't You?3 months ago

One-Third of Surveyed Jewelers Say They Have a Private Area for Diamond Presentations

Opinions on such areas are mixed.
Real Deal3 months ago

How Should This Store Owner Handle an Exchange Request on an Item She Donated to Charity?

The purchaser’s wife wants something “more her style.”
Inbox4 months ago

Readers Share Their Thoughts on the Las Vegas Shows, Lab-Grown Diamonds and More

Plus one reader is putting an INSTORE tip into action.
Buzz Session4 months ago

Jewelers Tell of Their Worst Experiences Ever with Bridal Customers

Lots of disastrous tales … some funny, some not so much.
Get Inspired4 months ago

Siblings Collaborate to Take Missouri Jewelry Store to the Next Level

They say their sibling rivalry is a thing of the past … although they pretend to be at odds for TikTok.

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